| Advisory Panels |
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Advisory Panels of CCHIIn addition to the outstanding group of professionals selected as CCHI commissioners, we have gathered advisors from organizations and groups that will bring credibility, respect and authority to the certifications created and administered by CCHI.* These Advisory Panels, innovative in the world of credentialing, will help CCHI address the complexities of certification in a respectful manner and ensure the transparency of the development process. These Advisory Panels include:
Policy & Industry Stakeholder Advisory Panel*
Susan S. Abramson, M.H.S., Director, Public Health Policy Center, American Public Health Association (APHA) Tricia Barrett, M.A., Vice President, Product Development, National Committee for Quality Assurance (NCQA) Jeff Caballero, M.P.H, Executive Director, Association of Asian Pacific Community Health Organizations (AAPCHO) Rita Carreón, Deputy Director, Clinical Strategies & Health Care Equity, America's Health Insurance Plans (AHIP) Jack Ginsburg, M.A., Director, Health Policy Analysis & Research, American College of Physicians Carlos Javier González, B.A., Director of Language Initiatives, Center for Immigrant Health, NYU School of Medicine Tanya Lopez, Senior Research Associate, American Medical Association (AMA) Edward L. Martinez, M.S., Senior Consultant, National Association of Public Hospitals and Health Systems (NAPH) Ann Morse, Program Director, Immigrant Policy Project, National Conference of State Legislatures (NCSL) Guadalupe Pacheco, Jr., M.S.W., Special Assistant to the Director, Office of Minority Health, U.S. Department of Health and Human Services Ellen Pryga, Director, Policy, American Hospital Association (AHA) Elena V. Rios, M.D., M.S.P.H., President & CEO, National Hispanic Medical Association (NHMA), and President, National Hispanic Health Foundation (NHHF)
Gayle Tang, M.S.N., R.N., Senior Director, National Linguistic and Diversity Infrastructure Management, National Diversity, Kaiser Permanente Lois Wessel, R.N., C.F.N.P., Associate Director for Programs, Association of Clinicians for the Underserved (ACU) Ellen Wu, M.P.H., Executive Director, California Pan-Ethnic Health Network (CPEHN)
Certification Program Expert Advisory Panel*
Carola E. Green, Coordinator for Court Interpreting Testing Services & Operations, National Center for State Courts, Research Division Michael C. Martin, Credentialing Consultant, and Past-President, Institute for Credentialing Excellence (formerly NOCA) Holly Mikkelson, Certified Spanish Interpreter & Translator; Associate Professor of Translation and Interpretation, Monterey Institute of International Studies Laurie Swabey, Ph.D., Principal Investigator, Collaboration for the Advancement of Teaching Interpreter Excellence (CATIE)
Consultants*
Jerald A. Jacobs, Esq., Partner, Pillsbury Winthrop Shaw Pittman, LLP; and Co-Author of Certification and Accreditation Law Handbook Georgia Patrick, President, The Communicators, Inc. Cheryl L. Wild, Ph.D., CQA, Author of Improving Testing: Applying Process Tools and Techniques to Assure Quality * The participation by supporters and advisors does not constitute ultimate endorsement of CCHI's certification program.
Policy and Industry Stakeholder Advisory CommiteeSusan S. Abramson, M.H.S
Interim Associate Executive Director, Public Health Practice and Policy Susan Abramson directs the Public Health Policy Center and assists in management for APHA, the nation's oldest and largest organization of public health professionals. Her previous experience includes serving as leading researcher and project manager for the School of Public Health and Health Services at George Washington University (GWU), starting a non-profit organization to create and manage a community health center in Alexandria, VA., working on Capitol Hill as a health legislative assistant, and a decade of working in international health planning, project development, evaluation and health financing in the countries of Colombia, Ecuador, Indonesia, Bangladesh, Nepal and Kenya for the World Bank, USAID and UNICEF. Abramson’s education includes a master’s degree in health planning and administration from the Johns Hopkins Bloomberg School of Public Health and doctoral training in health policy at GWU.
Tricia Barrett, M.A.
Vice President, Product Development
Jeff Caballero, M.P.H
Executive Director
Rita Carreón
Deputy Director, Clinical Strategies & Health Care Equity
Jack Ginsburg, M.A.
Director
Carlos Javier González, B.A.
Director of Language Initiatives Javier González he has worked to develop curriculum in the areas of interpreting and translating in healthcare, including screening, testing and evaluation, training and standards. He worked to implement the Remote Simultaneous Medical Interpretation (RSMI) project, developed a simultaneous medical interpreting training curriculum and a quality control program. Javier is the founder and facilitator of the Language Advisory Working Group and has created nationally recognized educational videos. He’s participated in research and in numerous national and international panels. Javier has a B.A. in anthropology from George Washington University Tanya Lopez
Senior Research Associate
Edward L. Martinez, M.S.
Senior Consultant
Holly Mikkelson
Associate Professor of Translation and Interpretation Services
Ann Morse
Program Director
Guadalupe Pacheco, Jr., M.S.W.
Special Assistant to the Director
Ellen Pryga
Director, Policy
Elena V. Rios, M.D., M.S.P.H.
President & CEO, National Hispanic Medical Association
Gayle Tang, M.S.N., R.N.
Senior Director
Ho Tran, M.D., M.P.H.
President & CEO
Lois Wessel, R.N., C.F.N.P.
Associate Director for Programs
Ellen Wu, M.P.H.
Executive Director Certification Program Expert Advisory CommitteeCarola E. Green
Coordinator for Court Interpreting Testing Services & Operations
Michael C. Martin
Credentialing Consultant
Michael Martin has a great deal of experience in running credentialing programs and has worked extensively with a variety of federal agencies and military service branches on enhancing certification and licensure opportunities for veterans. Michael has served as executive director for the Commission for Certification in Geriatric Pharmacy and is a member of the Pharmacy Compounding Accreditation Board (PCAB). Laurie Swabey, Ph.D.
Principal Investigator
Cheryl L. Wild, Ph.D., CQA
Author of Improving Testing: Applying Process Tools and Techniques to Assure Quality
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Jeffrey Caballero has been with the AAPCHO since 1993. Having more than 20 years experience in community health, Jeffrey now advocates for programs and policies that aim to increase access to quality, comprehensive community health care services that are culturally and linguistically appropriate. He has overall authority for all AAPCHO programs, finances, operations and serves as chief spokesperson for the association. He also serves on numerous national committees addressing health issues disproportionately affecting Asian Americans, Native Hawaiians, and Pacific Islanders including tuberculosis, hepatitis B and diabetes. Jeffrey received his bachelor’s degree in biochemistry and cell biology from the University of California, San Diego, and his master’s in public health from University of California, Los Angeles.
Rita Carreón oversees AHIP’s chronic care and health care equity initiatives, including a Robert Wood Johnson Foundation-funded project to assess health plans’ efforts to collect and use race, ethnicity, and primary language (REL) data for quality improvement. Rita works with health equity contacts, quality directors, and chief medical officers of AHIP’s member health insurance plans to increase awareness of the influence of REL on health and health care; identify and develop effective approaches to reducing health inequities; and showcase innovative health plan strategies, including effective chronic care management. She coordinates the work of the National Health Plan Collaborative and staffs AHIP’s disparities advisory workgroup and health literacy task force. Rita also collaborates with key stakeholders to advance efforts to improve access and quality of care and serves on several national advisory panels, committees, and coalitions as AHIP’s liaison, including participating as the health plan facilitator for the Disparities Leadership Program led by the Disparities Solutions Center at Massachusetts General Hospital. Prior to joining AHIP, Rita managed public health/quality improvement initiatives at national trade associations in Washington DC and community-based public health programs at community health centers and a hospital in California..
Jack Ginsburg joined the College more than 25 years ago after working for New York State government in Albany. He was an economist at the research office of the New York State Public Employment Relations Board. He subsequently served as assistant chief health planner and as principal health planner for the New York State Health Planning Commission, also providing staff support to the Governor’s Health Advisory Council and a New York State Task Force on Health Manpower. The primary author of dozens, perhaps hundreds, of policy statements and position papers, Jack published articles including a paper on Achieving A High Performance Health Care System With Universal Access: What the USA Can Learn from Other Countries and Language Services for Patients With Limited English Proficiency: Results of a National Survey of Internal Medicine Physicians and Controlling Health Care Costs While Promoting the Best Possible Health Outcomes. Jack received his bachelor’s degree in business administration from the State University of New York at Albany and his master’s degree in political economy from the Graduate School of Public Affairs at SUNY Albany.
Tanya Lopez has been an outspoken advocate for underserved communities. She manages the Commission to End Health Care Disparities working to increase awareness of and eliminate health care disparities nationwide. Tanya earned a bachelor’s in sociology at the University of Wisconsin-Madison where she began her career in the field of HIV/AIDS as an HIV counselor at the Blue Bus Clinic. She has been a program assistant for the State of Wisconsin’s Minority HIV/AIDS Program and a case manager at AIDS Network, organizing the agency’s first African American support group. Tanya also developed a series of reproductive health related workshops for youth for the NIH-sponsored “Connect to Protect” project at Mount Sinai Adolescent Health Center in New York City.
Edward Martinez has over 30 years of experience as an executive leader in the public sector. He became a consultant for the National Association of Public Hospitals and Health Systems (NAPH) after coordinating initiatives assisting member organizations in accessing resources for improving operations and responding to the health care needs of culturally and linguistically diverse populations as assistant vice president for NAPH. He joined NAPH after being associate program director for the American International Health Alliance where he managed hospital and health system partnerships in the former Soviet Union and in Central and Eastern Europe. Edward also managed one of the largest public hospitals in the United States as executive director of Los Angeles County-University of Southern California Medical Center. He is a member of a number of national advisory committees addressing issues of health care quality, cultural and linguistic competence, disparities and literacy, and was recently appointed to the U.S. Department of Health and Human Services Advisory Committee on Minority Health. Edward has a bachelor’s in philosophy, a master’s in political science/public administration, and has completed NAPH/Pew Fellowships in healthcare policy and management.
Holly Mikkelson is Associate Professor of Translation and Interpretation at the Graduate School of Translation and Interpretation, Monterey Institute of International Studies. She is a certified translator and interpreter (Spanish-English) and has taught translation and interpreting for three decades. She is the author of the Acebo interpreter training manuals as well as numerous articles on translation and interpretation. Professor Mikkelson has consulted with many state and private entities on interpreter testing and training, and has presented lectures and workshops to interpreters and related professionals throughout the world.
Ann Morse advises the State and Local Coalition on Immigration, a collaborative of six national organizations representing state and local government. She conducts research and policy analyses on immigration and immigrant policy issues to inform state and local policymakers of federal activities, state and local innovative programs, and state legislation related to immigrants. Ann's current projects include refugee and immigrant integration, immigration reform, and civic engagement. She co-directs the NCSL Executive Committee Task Force on Immigration and the States with the dual purpose of providing a forum for states to exchange ideas and promising practices while helping legislators understand the implications of federal immigration reform proposals on their states. Ann was awarded the Ian Axford (New Zealand) Fellowship in Public Policy in 2007.
Guadalupe Pacheco assists in developing policies and initiatives to mitigate health disparities that affect racial and ethnic minority communities. He staffs the Office of Minority Health’s Center for Linguistic and Cultural Competence in Health Care and the Office of Minority Health’s Center for Emergency Preparedness in Underserved Communities portfolios. Guadalupe also serves on departmental committees that focus on health literacy, limited English proficiency, health information technologies, disaster preparedness, and border health service delivery policy issues. He is on the board of directors of the Mary’s Center for Maternal and Child Care, Inc.; the National Latino Diabetes Action Council; the planning committee of the National Campaign to Prevent Teen Pregnancy in Latino Communities; a technical advisory member to The Joint Commission on Accreditation of Healthcare Organizations’ Hospitals, Language, and Culture Study; an expert advisor to The Joint Commission for the development of culturally competent patient-centered hospital standards; and an expert panelist of CLAS/Health Disparities of the National Committee for Quality Assurance. Guadalupe received his B.A. and M.S.W. from California State University of Fresno.
Ellen Pryga is one of AHA’s top policy analysts and hospital advocates, She has helped Washington policymakers stay focused on the “big picture,” even as they deliberate the most intricate details of a regulation or legislative proposal. During her 40 years of service to AHA, Ellen recognized her “knack for listening to complex information, asking the right questions and explaining it in an accessible way.” She has displayed her intellectual firepower on significant issues of the day – the association’s 1971 concept of health care corporations, called “Ameriplan;” the 1972-74 overhaul of Medicare and the health planning law; implementation of peer review organizations in the 1980s; helping AHA’s governance structure articulate its community care network vision in the early 1990s; and negotiating solvency standards for Medicare provider-sponsored organizations in 1998. Ellen is now focusing on convincing Washington to reexamine policies that impede the ability of hospitals and physicians to work together to coordinate patient care from one setting to another, and fighting for AHA members to receive fair treatment from Medicare Advantage private fee-for-service plans.
Dr. Elena Rios serves to improve the health of Hispanics through her dual leadership positions. As Foundation president, she is affiliated with the Robert F. Wagner Graduate School of Public Service, New York University, to direct educational and research activities. She is chair of the National Coalition on Hispanic Health and has lectured and published articles. Elena has received several leadership awards, including awards from the U.S. Department of Health and Human Services; the Congressional Black; Hispanic, Asian and Native American Caucuses; American Public Health Association Latino Caucus; Association of Hispanic Health Executives; Minority Health Month, Inc.; Hispanic Magazine; Verizon’s First Pollin Community Service Award and Amerimed. She was appointed to the Minority Alumni Hall of Fame of Stanford University in October, 2006 and the New York Academy of Medicine in 2007. Elena earned her BA in human biology/public administration at Stanford University, MSPH at the University of California School of Public Health and MD at the UCLA School of Medicine in 1987.
Gayle Tang is the Senior Director of Kaiser Permanente’s National Linguistic and Diversity Infrastructure Management where she leads four key functional areas: National Workforce Diversity – Latino Business Strategy; National Linguistic & Cultural Programs; Institute for Culturally Competent Care; and the National Diversity Infrastructure. Ms. Tang also provides leadership in multiple organizational interregional groups, such as the CLAS (Cultural and Linguistic Appropriate Service Standards) Leaders, MDDC (Member Demographic Data Collection) Leaders, LGBT (Lesbian, Gay, Bisexual, and Transgender) Health Initiative Committee, and the Multicultural Business Resource Groups. She develops and leads nationwide strategic initiatives and programs aimed at improving access, quality care and service delivery, bridging languages and cultures among patients, providers, staff, and systems, and creating an inclusive workplace. Ms. Tang is also the principal architect of the local and national award-winning Health Care Interpreter Certificate Training Program and the Qualified Bilingual Staff Model Program. Gayle completed undergraduate studies in nursing at the University of San Francisco and received her Masters of Nursing with a focus on leadership and diversity from Sonoma State University.
Dr. Ho L. Tran is the President and Chief Executive Officer of the National Council of Asian and Pacific Islander Physicians (NCAPIP). The NCAPIP represents physicians committed to the advancement of the health and well being of diverse Asian American, Native Hawaiian and Pacific Islander communities, promoting adequate and fair public and private funding to ensure quality health care services, advancing equitable representation of the AA and NHPI medical professionals throughout the private and public health care delivery and management systems at executive and senior level and building educational pipeline, culturally appropriate professional development initiatives and mentorship. Dr. Tran holds a doctor of medicine degree with the specialty in Pediatrics and a master’s degree in Public Health, focusing on Community Health Services. Prior to taking the leadership of the NCAPIP in November 2009, Dr. Tran was the President and CEO of the Asian and Pacific Islander American Health Forum (APIAHF). Founded in 1986, the APIAHF is a national policy advocacy organization dedicated to promoting policy, program, and research efforts to improve the health and well-being of Asian American and Pacific Islander communities. Dr. Tran came to the United States in 1979 as a refugee from Vietnam.
Lois Wessel is a Certified Family Nurse Practitioner and the Associate Director for Programs at the Association of Clinicians for the Underserved (ACU). She practices clinically at Mobile Medical Care, Inc. and Celebremos La Vida at Georgetown University. Lois is bilingual, English-Spanish, and has worked as a medical and legal interpreter in the United States and in Latin America. She has worked training healthcare providers in issues related to the underserved, including use of medical interpreters. Presently, she is a clinical instructor at the School of Nursing and Health Studies at Georgetown University. Lois is a recipient of an American Academy of Nurse Practitioners Foundation grant to improve access to low literacy health education materials for immigrant patients.
Carola E. Green is a Federally Certified Court Interpreter (FCCI), currently certified as a medical interpreter in California. She coordinates the Court Interpreting Testing Services & Operations for the Consortium for Language Access in the Courts (CLAC) and also works in the Federal Court Interpreter Certification Examination (FCICE) project for the Administrative Office of the U.S. Courts (AO) at the National Center for State Courts. Carola has over 15 years of professional interpreting, teaching, training interpreters experience and holds a certificate in translation & interpretation through the Professional Certificate in Translation and Interpretation (Spanish/English). She serves on the Standards, Training, and Certification Committee for the National Council on Interpreting in Health Care (NCIHC), served on the Standards and Certification Committee for the California Healthcare Interpreting Association (CHIA), and is a founding member and former CHIA board vice president. Carola has co-authored and co-edited several publications including The National Code of Ethics for Interpreters in Health Care, National Standards of Practice for Interpreters in Health Care, California Standards for Healthcare Interpreters, and The Provision of Court Interpreter Services in Civil Cases in California: An Exploratory Study.
Dr. Laurie Swabey is a professor of interpreting at St. Catherine University and the director of the CATIE Center, one of six centers of the National Consortium of Interpreter Education Centers (NCIEC). She is leading the national initiative on effective practices in teaching medical interpreting. Before coming to St. Catherine University, she developed curriculum and taught courses for the multi-lingual program for spoken language community interpreters at the University of Minnesota. Dr. Swabey has been a member of the RID for over 30 years and served the organization as an evaluator and member of the National Review Board. She has also served on the national board of the Conference of Interpreter Trainers (CIT) as treasurer, secretary and regional representative and recently served as a member of the Advisory Committee for the National Council on Interpreting in Health Care. Dr. Swabey holds a Ph.D. from the University of Minnesota in linguistics and her areas of interest include the cognitive status of referring expressions in ASL, discourse management skills of interpreters working in healthcare settings and effective practices for teaching interpreting. She has presented papers on interpreting in the United States, Canada, Australia and Europe.
Dr. Cheryl Wild has worked in the testing industry for 35 years. Her expertise in psychometrics, process management, certification standards and quality provide a wide range of skills. As an assessor for ISO/IEC 17024 standard for bodies who certify people, Dr. Wild has an in-depth understanding of the standards for certification bodies. She has seen the difficulties that organizations have when trying to retrofit certification programs to testing standards and has seen how the right design of a program can prevent numerous problems. In Improving Testing: Applying Process Tools and Techniques to Assure Quality, Dr. Wild has shown that quality in certification goes beyond just developing a good test – it requires effective leadership, design and planning, process management and improvement and implementation of standards. CCHI Certification
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